Privacy Policy

 Legal disclaimer

Manatee Connection (aka lonelymanatees.com)  is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, lonelymanatees.com] or participate in our manatee tours (collectively, our "Services"). 

​

1. What Information Do We Collect? We collect personal information from you when you: 

​

- Book a tour or make a purchase on our website 

- Contact us through our website or by phone/email 

- Participate in our surveys or contests

​

Sign up for our newsletter or email updates The types of personal information we collect may include:

​

- Your name, email address, phone number, and physical address 

- Your payment information (e.g., credit card number, expiration date)

- Your preferences and interests (e.g., tour type, date, time)

1. How Do We Use Your Information? We use your personal information to:

​

- Process your tour bookings and payments 

- Communicate with you about your tour, including confirmations, reminders, and updates

- Provide you with information about our Services, including special offers and promotions

- Improve our Services and customer experience 

- Comply with applicable laws and regulations

1. How Do We Share Your Information? We may share your personal information with:

- Our tour operators and guides to facilitate your tour 

- Our payment processors to process your payments 

- Our marketing partners to provide you with information about our Services

- Law enforcement or regulatory agencies as required by law We do not sell or rent your personal information to third parties. 1. How Do We Protect Your Information? We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. 

These measures include:

- Encrypting sensitive information (e.g., payment data)

- Implementing firewalls and intrusion detection systems

- Limiting access to authorized personnel 

- Regularly updating our software and systems 1. Your Rights and Choices You have the right to: 

- Request access to your personal information 

- Correct or update your personal information 

- Opt-out of receiving marketing communications from us 

- Request that we delete your personal information 

To exercise these rights, please contact us at [manateesnorkelingtours@gmail.com]. 

1. Changes to Our Privacy Policy We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through a notice on our website. 

2. Contact Us If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at: [manateesnorkelingtours@gmail.com] 

By using our Services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.

​

lonelymanatees.com (aka Manatee Connection) site is for education and entertainment with real life in water manatee experiences. This is to show case how manatees do often enjoy human interaction. The tours from this site will follow the same strict "Passive Observations" guidelines as with any professional guided wildlife manatee experience.